As a Support Lifeguard, you'll scan the horizon for incoming waves of customer inquiries, ensuring smooth channel flow during peak operational hours (Monday-Friday, 6am-2pm PST). You'll make real-time decisions that impact team workflow and customer experience, monitoring requests and utilizing team strengths to maintain Jane's reputation for exceptional support. The role involves strategically positioning the team to create consistent support experiences.
The City (Operations) Manager will oversee the day to day operations of parking facilities in the Salt Lake City area, ensuring a world-class parking experience and strong local support to property owners. This role requires flexibility, strong leadership, and excellent problem-solving skills to manage variable schedules and high-pressure event days; position is 40 hours per week, with hours fluctuating based on the event schedules of local stadiums/arenas and operational needs.
Lead the day-to-day operations of our complex and market-leading business. The ideal candidate will be a strategic thinker with exceptional execution skills who can optimize and scale our operational processes to support hundreds of venture capital firms globally. Oversee the operational infrastructure of our fund administration business, ensuring seamless delivery of services to our growing portfolio of VC firms.